Frequently Asked Questions
1. Do I have to throw everything away?
We never throw anything away without our client’s permission. We make suggestions about what to keep versus donate versus discard but the final decision is ultimately up to the client. We also take into account items that need to be re homed.
2. How do I get the process started?
Congratulations on taking the first step to leading a more organized life! Get in touch with us by either filling out the contact form, emailing firstname.lastname@example.org or texting/calling 563-580-1998. We will start with an initial phone consultation to further discuss your needs and goals. We will also request pictures (if applicable) of the spaces you’re needing our assistance with. If you’re interested in adding organizing product, we will do a virtual walk through of your space and develop a customized plan to fit your needs.
3. Do I need to be present during the session?
During our initial phone consultation, we will get to know you and your preferences. You can be involved as little or as much as you would like. We know you lead a busy life and we want to make this process as simple and easy as we can so you have time to get back to doing the things you love!
4. Are there any additional costs?
Yes, the client is responsible for any expenses directly related to the service. This would include cost of product, extra trash disposal, travel fees, parking, shipping and delivery fees. Travel fees may apply if located outside a 25 mile radius of Dubuque. We bill on a time and materials basis.
5. Do you bring organizational supplies and product with you?
We always come prepared with a label maker and a variety of other supplies to every session. For product, we will either make suggestions about what should be purchased and the client will do the shopping or we will shop and purchase supplies without the client being present. We take into account client’s budget and aesthetic preferences. Supply expenses are to be reimbursed by the client at the time of service.
6. Do I need to clean before you come?
Definitely not! In fact, we prefer you leave it the way it is so we can see how your space typically looks and functions. There is no need to be embarrassed! We’ve seen it all and our main priority is to help you find solutions that work for you in a non-judgmental and confidential way.
7. What makes you qualified to be a professional organizer?
With a bachelor and master’s degree in nursing and as a naturally born organized person, I knew I wanted to combine my passion for helping people with organizing their spaces. Hence, Simply Organized Dubuque was born! I also took the courses to be certified as an Organizational Specialist through the National Association of Productivity and Organizing Professionals (NAPO). I take pride in being your cheerleader, advocate, friend, educator and counselor as we transform your spaces. My mission is to help create systems that allow you to lead a more organized, less chaotic life.
8. What makes Simply Organized Dubuque different from other organizing companies?
We offer luxury organizing services that are custom tailored to you. Our organizing services aren’t one size fits all, we know your needs and spaces are unique as you are. We offer several additional services that are included in the hourly rate such as product shopping, custom labels, taking up to one car load of donations after session and planning layouts and designs.